Essential Duties and Responsibilities include the following.  Other duties may be assigned.

• Utilize proactive approach to conduct daily sales and identify potential new customer accounts;
• Accurately process customer transactions, such as orders, quotes, or returns;
• Determine customer requirements and expectations in order to recommend specific products and solutions;
• Manage time effectively, meet personal goals, and work effectively with merchandising, marketing, and purchasing staff;
• Develop and consistently update a working knowledge of all company systems, product lines, customer programs and offerings;
• Recommend alternate products based on cost, availability, or specifications;
• Identify trends in customer satisfaction or dissatisfaction;
• Travel in support of sales and/or training meetings, customer site visits, and trade shows as required or requested.

 

Qualifications:

• Ability to comprehend and apply company sales directives and programs to best fulfill the needs of individual customers;
• Ability to effectively and courteously communicate with customers regarding account information, sales, returns, quotes, and product information;
• Basic computer operation knowledge, including Microsoft Office software

 

Education/Experience:

• High school diploma or GED required
• College degree preferred
• 4-6 years of experience in sales and/or customer service;  additional experience in taxidermy artistry preferred